Company: Struction Solutions, LLC
Service Area: Carrollton, Georgia, and surrounding areas
Opportunity Type: Vendor/Subcontractor Opportunity
Project Availability: As needed

Opportunity Overview

Struction Solutions, LLC is expanding its network of qualified roofing vendors in the Carrollton, Georgia area. We are seeking established and insured commercial roofing companies with experience performing tile roof repairs. Struction Solutions is seeking qualified roofing businesses interested in receiving project-specific scopes of work and submitting written quotes for consideration.

Projects will be offered on an as-needed basis. When an opportunity becomes available, qualified subcontractors may receive a detailed scope of work and an invitation to submit pricing. The scope may include project requirements, repair quantities, site conditions, scheduling needs, materials, and other applicable specifications.

Submission of company information does not guarantee a project award or minimum volume of work.

Potential Scope of Services

Projects may include:

• Commercial tile roof inspections and repairs

• Identification and repair of active roof leaks

• Removal and replacement of cracked, broken, slipped, or missing tiles

• Repairs involving clay or concrete tile roofing systems

• Underlayment repairs

• Flashing and sealant repairs

• Repairs around penetrations, vents, valleys, ridges, hips, and related roof components

• Replacement-tile matching and installation

• Emergency or scheduled repair services

• Before-and-after photographic documentation

• Worksite protection, cleanup, and debris removal

The exact requirements and pricing request will be provided separately for each project.

Minimum Vendor Qualifications

Interested companies should be able to provide:

• Established business name and primary contact information

• W-9 and federal EIN

• Current business license

• Applicable contractor licenses or registrations

• General Liability insurance with coverage meeting project requirements

• Workers’ Compensation insurance covering all employees and crew members

• Experience performing commercial tile roof repairs

• Qualified and properly supervised roofing personnel

• Required tools, vehicles, safety equipment, and standard roofing equipment

• OSHA-trained personnel or an established safety program

• Commercial references

• Photographs or descriptions of previous tile roof repair projects

• Ability to provide written, project-specific quotes

• Ability to meet customer, site-access, safety, insurance, and documentation requirements

Request for Company Information

Interested roofing companies should submit:

1. Legal business name

2. Primary contact name, telephone number, and email address

3. Company address and geographic service area

4. Years in business

5. Description of commercial tile roofing experience

6. Types of tile roofing systems serviced

7. Typical crew size and current availability

8. Confirmation that work is self-performed or identification of any work that may be further subcontracted

9. Typical quote turnaround time and scheduling lead time

10. Any minimum service-call, mobilization, travel, or project requirements

11. Applicable licensing information

12. Current Certificate of Insurance

13. W-9

14. Commercial references

15. Photographs or examples of comparable work

Pricing and Project Awards

Qualified subcontractors will be asked to review individual scopes of work and submit written pricing for each applicable project. Quotes may be evaluated based on qualifications, relevant experience, availability, compliance, proposed approach, and overall pricing. Struction Solutions reserves the right to accept or reject any submission and is not obligated to award work as a result of this notice.

Important Notice

This posting is an invitation for established roofing businesses to express interest in future subcontracting opportunities. 

Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management.

Position Summary

The Program Manager provides overall leadership, direction, and accountability for program operations and performance. This position serves as the primary point of contact among Struction Solutions, Government representatives, subcontractors, and program personnel. The Program Manager oversees staffing, scheduling, training, quality, contract deliverables, performance reporting, issue resolution, and compliance across a geographically dispersed team supporting 24/7/365 operations.

Key Responsibilities

• Provide overall management and oversight of program operations, personnel, performance, and contract requirements.
• Serve as the primary liaison between Struction Solutions and designated Government representatives.
• Lead a geographically dispersed team supporting contact-center operations, outreach, resource referrals, non-medical case management, quality assurance, training, reporting, and installation-based services.
• Ensure appropriate staffing and scheduling for continuous 24/7/365 operational coverage.
• Monitor vacancies, employee performance, attendance, scheduling, training completion, and workforce readiness.
• Oversee contract deliverables, reports, performance metrics, staffing reports, corrective-action plans, and other required documentation.
• Ensure services are performed in accordance with the Performance Work Statement, standard operating procedures, security requirements, the Privacy Act, HIPAA requirements, and applicable Government policies.
• Monitor contact-center performance, outreach requirements, MCWIITS documentation, case-management quality, and service-delivery standards.
• Coordinate program transition, employee onboarding, training, and operational-readiness activities.
• Identify performance or compliance concerns and implement appropriate corrective actions.
• Manage operational issues and escalations, including after-hours situations requiring leadership involvement.
• Conduct and participate in meetings with Government representatives, program leadership, regional staff, and other stakeholders.
• Maintain effective communication across program locations and functional teams.
• Ensure the Assistant Program Manager is prepared to assume Program Manager responsibilities during planned or unplanned absences.
• Promote a professional, responsive, and mission-focused environment for personnel serving wounded warriors and their families.

Minimum Qualifications

• Bachelor’s degree or equivalent.
• Minimum of two years of program or operations management experience.
• No professional certification required.
• No security clearance required.
• Ability to comply with the security, background-screening, privacy, and system-access requirements outlined in PWS Section 10.
• Strong leadership, organizational, communication, problem-solving, and decision-making skills.
• Ability to manage staffing, contract deliverables, performance requirements, and daily program operations.
• Ability to support after-hours escalations associated with a 24/7/365 operation.
• Proficiency with Microsoft Office and web-based reporting or case-management systems.

Preferred Qualifications

• Experience managing a Department of Defense, Marine Corps, federal, veteran-services, healthcare, human-services, or contact-center program.
• Experience working with Government representatives and federal contract requirements.
• Experience leading multidisciplinary or geographically dispersed teams.
• Experience with non-medical case management, outreach programs, resource coordination, or military transition services.
• Familiarity with MCWIITS or comparable Government case-management and reporting systems.
• Experience overseeing quality assurance, employee training, compliance, performance reporting, and corrective actions.
• Project Management Professional certification or comparable program-management training.
• Military service or experience supporting service members, veterans, and military families.

Location

• Contractor Facility, Government Facility, Hybrid.

We’re expanding in the Atlanta, GA area and seeking a highly skilled Commercial Roof Repair Technician who values craftsmanship, independence, and professionalism. If you’re an experienced roofer or foreman who enjoys steady, well-organized projects without red tape or large-crew management, this role is designed for you.

Position Overview

This position involves performing small- to mid-scale roof repairs and preventative maintenance on commercial roofing systems. You’ll coordinate directly with our inspection and reporting team to ensure long-term performance and watertight integrity across several area campuses.

It’s ideal for a self-motivated trades professional who takes pride in doing the job right the first time and enjoys autonomy in their work.

This is an independent contractor (1099) position. The selected contractor will be responsible for providing their own tools and equipment necessary to complete assigned roof repair and maintenance work.

Responsibilities

• Perform corrective repairs on TPO, EPDM, Modified Bitumen, BUR, and metal roofing systems
• Conduct preventative maintenance tasks such as drain clearing, seam sealing, flashing restoration, and component replacement
• Support inspection teams by preparing, patching, and documenting work areas
• Maintain concise digital work logs with photo documentation
• Follow OSHA safety requirements and ensure all work meets manufacturer repair standards
• Communicate effectively with the operations team to plan and close out assignments

Qualifications

• Minimum 5 years of hands-on experience in commercial roof repairs or maintenance
• Strong working knowledge of single-ply, built-up, and metal roofing assemblies
• Familiarity with repair and installation standards for systems such as Carlisle, Firestone, GAF, Johns Manville, or Sika Sarnafil
• Comfortable working at heights and maintaining OSHA-compliant safety practices (OSHA 10 or 30 preferred)
• Must have their own commercial roofing tools and equipment required to perform assigned repairs and preventative maintenance
• Must be able to work as an independent contractor (1099)
• Valid driver’s license, dependable transportation, and willingness to travel locally within the Atlanta metro area
• Able to work independently, communicate clearly, and document results professionally
• Must be eligible to work in the United States and pass a standard background check

Struction Solutions, LLC is a proud veteran-led company and an equal-opportunity employer. Skilled tradespeople, field technicians, and independent roofers seeking stable, high-quality work are encouraged to apply.

Struction Solutions, LLC is a veteran-led roofing diagnostics and maintenance firm specializing in commercial, industrial, and institutional facilities. Our work focuses on quality—roof inspections, infrared scanning, and targeted repairs that extend system life and reduce downtime.

We’re expanding in the South Carolina area and seeking a highly skilled Commercial Roof Repair Technician who values craftsmanship, independence, and professionalism. If you’re an experienced roofer or foreman who enjoys steady, well-organized projects without red tape or large-crew management, this role is designed for you.

Position Overview

This position involves performing small- to mid-scale roof repairs and preventative maintenance on commercial roofing systems. You’ll coordinate directly with our inspection and reporting team to ensure long-term performance and watertight integrity across several area campuses.

It’s ideal for a self-motivated trades professional who takes pride in doing the job right the first time and enjoys autonomy in their work.

Responsibilities

• Perform corrective repairs on TPO, EPDM, Modified Bitumen, BUR, and metal roofing systems
• Conduct preventative maintenance tasks such as drain clearing, seam sealing, flashing restoration, and component replacement
• Support inspection teams by preparing, patching, and documenting work areas
• Maintain concise digital work logs with photo documentation
• Follow OSHA safety requirements and ensure all work meets manufacturer repair standards
• Communicate effectively with the operations team to plan and close out assignments

Qualifications

• Minimum 5 years of hands-on experience in commercial roof repairs or maintenance
• Strong working knowledge of single-ply, built-up, and metal roofing assemblies
• Familiarity with repair and installation standards for systems such as Carlisle, Firestone, GAF, Johns Manville, or Sika Sarnafil
• Comfortable working at heights and maintaining OSHA-compliant safety practices (OSHA 10 or 30 preferred)
• Valid driver’s license, dependable transportation, and willingness to travel locally within the Charleston, SC area
• Must have their own commercial roofing tools and equipment required to perform assigned repairs and preventative maintenance
• Must be able to work as an independent contractor (1099)
• Able to work independently, communicate clearly, and document results professionally
• Must be eligible to work in the United States and pass a standard background check

Struction Solutions, LLC is a proud veteran-led company and an equal-opportunity employer. Skilled tradespeople, field technicians, and independent roofers seeking stable, high-quality work are encouraged to apply.

• Camp Pendleton, California - Contractor Facility, Government Facility, Hybrid.

• Camp Lejeune, North Carolina- Contractor Facility, Government Facility, Hybrid.

Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management. Positions are contingent upon contract award and final customer approval.

Position Summary

The Customer Care Representative is the first point of contact for WWCC callers. CCRs answer incoming calls, conduct scheduled outreach, support text/email/social media engagement, assess needs, provide resource guidance, and document actions in MCWIITS. CCRs must combine empathy, accuracy, and disciplined documentation.

Key Responsibilities

Minimum Qualifications

• High school diploma or equivalent required.
• At least one year of call center, customer service, intake, administrative support, veteran support, or similar experience.
• Strong verbal communication, active listening, and written documentation skills.
• Ability to work rotating shifts, including evenings, overnights, weekends, and holidays, as required.
• U.S. work authorization required; U.S. citizenship may be required for Government system access.
• Ability to complete background/security processing and obtain and maintain CAC/MCEN access as required.
• Ability to complete Privacy Act, HIPAA, information security, and program-specific training.
• Strong written documentation skills; all contacts and actions must be accurately documented in Government systems such as MCWIITS.
• Commitment to confidentiality, professionalism, mandatory reporting requirements, and respect for Marine Corps culture.

Preferred Qualifications

• Knowledge of Marine Corps culture, veteran benefits, military transition, family readiness, or community resources.
• Experience in Government, healthcare, benefits, crisis-adjacent support, or high-sensitivity customer service.
• Experience with Microsoft Dynamics, Salesforce, Five9, NICE, Genesys, ServiceNow, SharePoint, or other CRM/contact center platforms.

Location

• Camp Pendleton, CA-Contractor Facility, Government Facility, Hybrid.

Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management. Positions are contingent upon contract award and final customer approval.

Position Summary

The Customer Care Representative is the first point of contact for WWCC callers. CCRs answer incoming calls, conduct scheduled outreach, support text/email/social media engagement, assess needs, provide resource guidance, and document actions in MCWIITS. CCRs must combine empathy, accuracy, and disciplined documentation.

Key Responsibilities

Minimum Qualifications

• High school diploma or equivalent required.
• At least one year of call center, customer service, intake, administrative support, veteran support, or similar experience.
• Strong verbal communication, active listening, and written documentation skills.
• Ability to work rotating shifts, including evenings, overnights, weekends, and holidays, as required.
• U.S. work authorization required; U.S. citizenship may be required for Government system access.
• Ability to complete background/security processing and obtain and maintain CAC/MCEN access as required.
• Ability to complete Privacy Act, HIPAA, information security, and program-specific training.
• Strong written documentation skills; all contacts and actions must be accurately documented in Government systems such as MCWIITS.
• Commitment to confidentiality, professionalism, mandatory reporting requirements, and respect for Marine Corps culture.

Preferred Qualifications

• Knowledge of Marine Corps culture, veteran benefits, military transition, family readiness, or community resources.
• Experience in Government, healthcare, benefits, crisis-adjacent support, or high-sensitivity customer service.
• Experience with Microsoft Dynamics, Salesforce, Five9, NICE, Genesys, ServiceNow, SharePoint, or other CRM/contact center platforms.

Location
Camp Lejeune, North Carolina Government facility, Contractor facility, Hybrid.

Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management. Positions are contingent upon contract award and final customer approval.

Position Summary

The Non-Medical Case Manager assigned to Camp Pendleton provides extended, non-clinical case management when issues cannot be resolved during initial Customer Care Representative intake. The NMCM coordinates resources, provides follow-up support, assists with transition needs, documents actions in MCWIITS, and returns cases to CCR outreach once issues are resolved.

This position supports operations at or near Camp Pendleton and may require in-person meetings, installation access, and coordination with Government personnel and program stakeholders.

Key Responsibilities

• Manage non-complex, non-medical cases involving financial, administrative, personal, transitional, and reintegration support needs.
• Coordinate with CCRs, FSRs, Recovery Care Coordinators, Government stakeholders, VA resources, community partners, and family members.
• Support DES/IDES beneficiary outreach and transition-related activities.
• Support 120-day post-EAS transition follow-up when assigned.
• Maintain a continuous caseload and document concerns, actions, referrals, status updates, and outcomes in MCWIITS.
• Participate in meetings, multidisciplinary team engagement, and face-to-face support at Camp Pendleton when directed.
• Coordinate with the Camp Pendleton Site Lead and central Wounded Warrior Call Center.
• Identify barriers, service gaps, and recurring issues for supervisor and Program Manager review.
• Maintain confidentiality, HIPAA and Privacy Act compliance, and mandatory reporting requirements.
• Follow Camp Pendleton installation access, identification, security, and Government property requirements.

Minimum Qualifications

• High school diploma or equivalent required.
• At least two years of non-medical case management experience.
• Strong case documentation, follow-through, and stakeholder coordination skills.
• Ability to manage sensitive situations with empathy, professional boundaries, and process discipline.
• Ability to work at or near Camp Pendleton and attend in-person meetings when required.
• U.S. citizenship required.
• Ability to complete required background and security processing.
• Ability to obtain and maintain CAC/MCEN access, as applicable.
• Ability to complete Privacy Act, HIPAA, information security, and program-specific training.
• Commitment to confidentiality, professionalism, mandatory reporting requirements, and respect for Marine Corps culture.

Preferred Qualifications

• Bachelor’s degree in social services, human services, psychology, public administration, health administration, or a related field.
• Experience supporting wounded, ill, injured, transitioning, retired, disabled, or veteran populations.
• Experience with veteran services, benefits navigation, military family support, transition support, or resource coordination.
• Knowledge of VA benefits, IDES, TDRL/PDRL, TSGLI, family readiness, caregiver support, or employment and education resources.
• Military affiliation, knowledge of Marine Corps culture, or previous Government contract experience.
• Familiarity with MCWIITS or another Government case management system.

Location

Camp Pendleton, California, Government facility, contractor facility, hybrid.

Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management.

Position summary

The Assistant Program Manager supports the Program Manager with daily program operations, staffing coordination, contract deliverables, quality oversight, training, and issue escalation. This position provides continuity of leadership and assumes Program Manager responsibilities during planned or unplanned absences. The Assistant Program Manager helps coordinate a geographically dispersed team supporting 24/7/365 call center operations, non-medical case management, outreach, quality assurance, and installation-based services.

Key responsibilities

·             Assist the Program Manager with daily program and operational management and serve as the designated backup when needed.

·             Support staffing, scheduling, workforce coverage, vacancy management, and after-hours operational escalations.

·             Monitor program performance, staffing levels, training completion, quality standards, and deliverable deadlines.

·             Coordinate with supervisors, site leads, quality personnel, subcontractors, and other functional team members.

·             Support preparation and review of reports, staffing updates, performance metrics, and Government deliverables.

·             Help ensure personnel follow approved procedures, documentation standards, privacy requirements, and security protocols.

·             Support corrective actions, training reinforcement, operational improvements, and professional communication with Government representatives and program stakeholders.

Minimum qualifications

·             Bachelor’s degree or equivalent.

·             At least one year of program management or operations management experience.

·             Experience coordinating personnel, schedules, deadlines, or operational activities.

·             Strong organizational, communication, documentation, and problem-solving skills.

·             U.S. citizenship required.

·             Ability to complete background/security processing and obtain/maintain CAC/MCEN access as required.

·             Ability to complete Privacy Act, HIPAA, information security, and program-specific training.

·             Ability to support operational issues and after-hours escalations for a 24/7/365 program when required.

·             Commitment to confidentiality, professionalism, accurate documentation, and respect for Marine Corps culture.

Preferred qualifications

·             Experience supporting a Government or Department of Defense contract.

·             Experience with contact center operations, human services, military support, healthcare support, or case-management programs.

·             Experience coordinating geographically dispersed or remote teams and using Microsoft Teams, Excel, SharePoint, CRM, or case-management systems.

Location

• Contractor Facility, Government Facility, Hybrid.

• Perform lead-based paint inspections and risk assessments on residential and commercial properties.
• Prepare detailed reports, risk assessments, and compliance documentation.
• Ensure all inspections are conducted in accordance with HUD regulations (24 CFR Part 35), EPA guidelines, and applicable local codes.
• Support community development initiatives by ensuring project compliance with CDBG requirements and lead-safe housing rules.
• Maintain up-to-date certifications and training related to lead-based paint inspection and risk assessment.

• Valid certification as a Lead-Based Paint Inspector and Risk Assessor (EPA-certified or equivalent) in the State of Mississippi.
• Experience operating an XRF instrument (preferably Viken Detection Pb200e Handheld XRF Lead Paint Analyzer) for use in LBP inspections.
• Experience with procedures for collecting lead paint chip samples.
• Minimum of 2 years’ experience performing lead inspections, preferably within CDBG programs or other HUD-funded initiatives.
• Knowledge of HUD Lead Safe Housing Rule (24 CFR Part 35), EPA Renovation, Repair and Painting (RRP) Rule, and other relevant regulations.
• Familiarity with CDBG regulations and experience working on federally-funded housing projects.
• Strong written and verbal communication skills.
• Proficiency in using XRF analyzers and other lead testing equipment.
• Valid driver’s license and willingness to travel locally.

Key Responsibilities:

• Lead and coordinate pre-construction activities, ensuring projects meet budget, schedule, and scope requirements.
• Manage multiple school projects, resolving complex planning, design, and construction issues.
• Supervise and evaluate Assistant Facility Development Managers (AFDMs), Design Managers (DMs), and design professionals.
• Monitor project budgets, schedules, and overall progress, providing reports to key stakeholders.
• Support A/E contract administration and bid planning, review contract scopes, fees, and payment applications, and provide fiscal oversight for multiple projects.
• Collaborate with government and utility agencies to facilitate project approvals and completion.
• Support project compliance with applicable environmental and agency requirements, with preferred experience involving CEQA, LEED, CHPS, and major public-facility a
• Coordinate project activities with internal departments, including Environmental Health & Safety, Design & A/E Technical Support, and Facilities Contract Administration.
• Develop internal policies and procedures to improve project efficiency.

Requirements:

• 10+ years of experience managing capital project planning, design, and construction.
• Bachelor’s degree in Architecture, Engineering, or Construction Management.
• Preferred: California Registered Architect, Professional Engineer (PE), Certified Construction Manager (CCM), or LEED Accreditation.

Key Responsibilities  

• Assist with the development, marketing, and execution of seminars and symposiums for contractors, architects, engineers, construction management professionals, and goods and service providers.
• Provide information to District personnel, community groups, trade organizations, educational agencies, and the public regarding LAUSD procurement policies and procedures.
• Coordinate with general contractors, subcontractors, and local trade unions to support job placement and apprenticeship enrollment for “We Build” graduates.
• Monitor “We Build” training programs by reviewing participant evaluations, skills development, training progress, and attendance records.
• Develop and maintain partnerships with District representatives, small businesses, trade unions, community and faith-based organizations, and local agencies.
• Support the participation of small businesses and “We Build” students and graduates in LAUSD construction and procurement opportunities.
• Refer program participants to appropriate workforce development and social-service resources when needed.
• Represent the Small Business Enterprise program at community events and meetings.
• Educate prospective employers, small-business owners, and participants about eligibility requirements, training programs, contracting opportunities, and construction careers.
• Develop and maintain the master calendar for LAUSD’s Small Business and Contractor Academy programs.
• Assist small businesses with navigating certification requirements and identifying upcoming bidding opportunities.
• Prepare reports, presentations, and promotional materials for Small Business Supervisors, the Board of Education, the Bond Oversight Committee, and other audiences.
• Perform other relevant duties as assigned.

Requirements

• Minimum of four years of professional experience with a public or private agency involving community fieldwork, small-business workforce development, contractor coordination, pre-apprenticeship or apprenticeship training, and compliance with state-mandated apprenticeship placement requirements.
• Bachelor’s degree in Public Administration, Business Administration, or a related field from a recognized college or university.
• Candidates without the required degree may substitute qualifying experience on a year-for-year basis for up to two years.
• Knowledge of pre-apprenticeship and state-governed apprenticeship programs, local trade-union entrance requirements, workforce development resources, and employment barriers.
• Understanding of applicable laws, regulations, and codes related to the Small Business Administration, apprenticeship employment, and workforce compliance.
• Knowledge of construction practices and the goods and services industry.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Ability to gather and organize information from multiple sources, prepare reports, and communicate with diverse audiences.
• Strong collaboration, compliance, outreach, and relationship-building skills.
• Detail-oriented with experience preparing presentations and promotional materials.
• Valid California driver’s license and ability to travel as required.

Key Responsibilities

• Support the planning, design, and construction of educational facility projects.
• Assist with the administration of architectural and engineering contracts and services.
• Read and interpret architectural, engineering, and planning drawings and documents.
• Review design and construction documents for compliance with LAUSD standards and applicable federal, state, and local codes.
• Coordinate architectural, engineering, and planning disciplines throughout the design process.
• Collect, organize, analyze, and summarize project data.
• Prepare reports, presentations, planning studies, surveys, and project research.
• Maintain project files, technical records, and design documentation.
• Review A/E contracts, invoices, and other internal documents for completeness and approval.
• Conduct surveys and field investigations as needed.
• Analyze design-related issues and recommend practical, code-compliant solutions.
• Coordinate project activities with internal departments, consultants, and other stakeholders.
• Assist with community outreach efforts related to District building projects.
• Perform detailed calculations and other related project-support duties.

Education

• Bachelor’s degree from an accredited college or university in architecture, engineering, planning, or a closely related field.

Experience

• At least five years of full-time, paid professional experience working in an architecture and design environment.
• Experience performing architectural, engineering, or planning design.
• Experience coordinating multiple design disciplines.
• Experience conducting surveys and field investigations.
• Experience reviewing architectural, engineering, or planning drawings and technical documentation.
• At least three years of experience supporting the design, planning, or construction of educational facilities or similar public-agency projects.

Key Responsibilities:

• Plan, organize, and direct design activities for School Upgrade Program and critical repair projects.
• Serve as the lead design professional, providing quality reviews and ensuring consistent implementation of policies and procedures.
• Coordinate project reviews and approvals with the Division of the State Architect (DSA).
• Manage and coordinate the District’s design process to ensure projects meet functional, budgetary, environmental, and legal requirements.
• Manage multiple projects from initial concept through design development, final review, approval, and handoff to Project Execution.
• Coordinate with architects, engineering consultants, contractors, District personnel, and other project stakeholders.
• Ensure new and modernized facilities comply with LAUSD design guidelines, educational standards, building requirements, and sustainability goals.
• Identify and recommend qualified architectural firms based on project needs, firm qualifications, and established performance standards.
• Provide architects and consultants with clear direction regarding project goals, design standards, site conditions, schedules, and budgets.
• Establish and manage an effective design review process that maximizes value while meeting the District’s functional and operational needs.
• Facilitate timely project decisions and resolution of design-related issues.
• Maintain complete project documentation in accordance with legal, regulatory, and District requirements.
• Review proposed design changes to ensure projects remain within the approved scope and budget.
• Participate in community outreach initiatives to build understanding and support for District construction and modernization projects.
• Coordinate with professional staff supporting the District’s design functions.
• Develop and participate in continuing education opportunities, including seminars and workshops involving architects, engineers, and contractors.
• Coordinate project activities with District departments, including:
  • Office of Environmental Health and Safety
  • A/E Design Services
  • Maintenance and Operations
  • School Occupancy Transitional Unit
  • Asbestos Technical Unit
  • Local District offices
• Perform other related duties as assigned.

Requirements:

• 15+ years of professional experience managing facilities design or planning and coordinating capital projects, including overall design, contract administration, cost estimating, and scheduling.
• At least 5 years of experience in the design, planning, and construction of K–12 educational facilities.
• Bachelor’s degree in Architecture or Engineering from a recognized college or university.
• Valid California registration as an Architect or Professional Engineer.
• Preferred: Master’s degree in Architecture or Engineering.

Key Responsibilities:

• Oversee and coordinate pre-construction, bidding, construction, and project close-out.
• Review pre-construction documents and provide feedback to designers.
• Prepare and present project status reports to senior management.
• Coordinate with public agencies and internal teams to ensure regulatory compliance.
• Manage project budgets and schedules, ensuring accuracy and alignment with district standards.
• Oversee contractors’ daily activities, review schedules and submittals, and address inquiries.
• Evaluate contractor change orders, negotiate pricing, and assess schedule impacts.
• Monitor and process payments for contractors, architects, and engineers.
• Administer Professional Service Agreements between the district and architects.
• Ensure timely delivery and installation of fixtures, furniture, and equipment.
• Oversee DSA certification and financial close-out of completed projects.

Minimum Requirements:

• 15+ years of professional experience in Construction, Project, or Construction Management.
• 5+ years leading projects valued at $20M+.
• Knowledge of OSHA safety regulations (OSHA 30 minimum).

Preferred Experience:

• Design-Build project experience.
• Proficiency in Building Information Modeling (BIM).
• Experience with LEED-certified projects and CHPS.
• Knowledge of DSA construction/design processes.

Education Requirements (4 Pathways to Qualify):

1. Bachelor’s degree in Architecture, Engineering, or Construction Management.
2. Bachelor’s degree in any field, with CCM certification required within 1 year.
3. 20+ years of Construction/Project Management experience, with CCM certification required within 1 year.
4. Valid Certified Construction Manager (CCM) credential (substitutes for education requirement).

Preferred Licenses & Certifications:

• Registered Architect (California Architectural Board) or Professional Engineer (State Board for Engineers & Land Surveyors).
• Certified Construction Manager (CCM) credential by CMCI.

Key Responsibilities:

• Manage, oversee, and coordinate all phases of pre-construction, bid and award, construction, and close-out for assigned projects.
• Review pre-construction documents and submit comments to the designer as necessary.
• Prepare and present reports to upper management regarding project status and progress.
• Coordinate with public agencies, District staff, and project teams to ensure compliance with off-site work and construction requirements.
• Manage project budget and schedule, ensuring alignment with District qualitative standards; monitor budget monthly to reflect project status.
• Supervise daily contractor activities, review construction schedules, submittals, and respond to contractor inquiries through Requests for Clarifications (RFC).
• Review contractor substitution submittals for compliance with District specifications and requirements.
• Review, negotiate, and process Contractor Change Order Proposals to ensure fair pricing and timely schedule adjustments.
• Monitor payment processes for contractors, architects, engineers, and other related parties.
• Administer Professional Service Agreements between the District and architects.
• Coordinate the delivery of District-related fixtures, furniture, and equipment.
• Manage project close-out, including project certification with the Division of State Architects (DSA) and financial close-out.
• Perform other related duties as assigned.

Minimum Requirements:

• Experience:
• Ten (10) years of full-time paid professional experience in Construction and/or Project/Construction Management of Commercial and/or Public/Educational Facility Construction.
• Three (3) of the ten (10) years should include full responsibility for coordinating complex projects with construction values exceeding $10 million.
• Preferred Experience:
• Experience with Design-Build projects.
• Experience utilizing Building Information Modeling (BIM).
• Experience with Leadership in Energy and Environmental Design (LEED) certified projects and/or Collaborative for High Performing Schools (CHPS).
• Knowledge of Division of State Architect (DSA) construction/design processes.
• Knowledge of Safety and OSHA Safety Regulations (OSHA 30 minimum).

Required Education:
Candidates must meet one of the following education requirements:

• Graduation from a recognized college or university with a bachelor’s degree in Architecture, Engineering, or Construction Management.
• Graduation from a recognized college or university with a bachelor’s degree, and the candidate must be able to complete the Certified Construction Manager (CCM) credential within one (1) year of employment.
• Possession of a valid Certified Construction Manager (CCM) credential may be substituted for the required education.

Preferred Licenses and Certificates:

• A valid Certificate of Registration as an Architect by the California Architectural Board or Professional Engineer by the State Board for Professional Engineers and Land Surveyors.
• A valid Construction Manager (CCM) credential by the Construction Manager Certification Institute (CMCI).

We are seeking a reliable and detail-oriented TREC Inspector to conduct residential property inspections throughout the assigned coverage area. The ideal candidate will possess strong observational skills, excellent documentation practices, and the ability to work independently while maintaining professional interactions with homeowners, contractors, and stakeholders.

Responsibilities

• Conduct residential property inspections in accordance with Texas Real Estate Commission (TREC) standards and guidelines.
• Inspect and document structural, mechanical, electrical, plumbing, HVAC, roofing, and other building components.
• Take clear, comprehensive photographs of inspection findings.
• Prepare accurate and detailed inspection reports within required timeframes.
• Communicate professionally with clients, homeowners, and project stakeholders.
• Maintain inspection schedules and manage assigned territories efficiently.
• Utilize inspection software and mobile applications to complete assignments and submit reports.

Qualifications

• Current Texas Professional Home Inspector License or applicable TREC licensing requirements.
• Previous home inspection, construction, insurance adjusting, or related field experience preferred.
• Strong knowledge of residential construction practices and building systems.
• Ability to identify and document deficiencies accurately.
• Proficient with computers, tablets, smartphones, and inspection software.
• Excellent written and verbal communication skills.
• Self-motivated with strong organizational and time-management abilities.

Requirements

• Valid driver's license and reliable transportation.
• Ability to travel throughout assigned coverage areas.
• Ability to climb ladders, access roofs, crawl spaces, and attics safely.
• Must maintain all required licensing and certifications.

Struction Solutions provides inspection, damage assessment, environmental, housing, disaster recovery, and construction-related services for federal, state, local government, and private-sector clients throughout the United States. We are seeking qualified Lead Risk Assessors to support current and future projects throughout Mississippi.

This is an independent contractor position with work assigned on an as-needed basis. Inspection volume may vary depending on project requirements and funding availability.

Responsibilities

• Conduct lead-based paint risk assessments in accordance with HUD, EPA, and Mississippi requirements.
• Perform residential and commercial property inspections.
• Identify and document environmental hazards and risk conditions.
• Complete electronic inspection reports, photographs, and supporting documentation.
• Ensure compliance with applicable federal, state, and local regulations.
• Communicate professionally with property owners, tenants, contractors, and government representatives.
• Serve as a field lead and provide guidance to other inspectors when assigned.
• Maintain quality standards and meet project deadlines.
• Travel throughout Mississippi as required.

Location: 

• Mississippi (Statewide Travel Required)

Required Qualifications

• Active Mississippi Lead-Based Paint Risk Assessor License issued by MSDH.
• EPA-accredited Lead-Based Paint Risk Assessor training certification.
• Minimum three (3) years of experience conducting lead-based paint, environmental, housing, construction, or property inspections.
• Strong written and verbal communication skills.
• Ability to work independently in the field.
• Proficiency with tablets, mobile applications, and web-based reporting systems.
• Valid driver's license and reliable transportation.

Preferred Qualifications

• Mississippi Lead Inspector License.
• HUD Lead Hazard Control Program experience.
• Healthy Homes Program experience.
• CDBG-DR, FEMA, or disaster recovery experience.
• Residential construction, code inspection, or insurance adjusting experience.
• Additional state lead-based paint certifications or licenses.
• Veteran status encouraged.

Compensation

• Paid on a per-inspection basis.
• Rates vary by project scope and travel requirements.
• Opportunities for increased workload during disaster recovery and housing program deployments.

Equal Opportunity Employer

Struction Solutions is an Equal Opportunity Employer and values a diverse workforce, including Veterans and military spouses.

Struction Solutions is a national provider of claims management, insurance adjusting, inspection services, damage assessments, and staffing solutions. We are expanding our liability claims operations and seeking a highly experienced, credible, and professional Liability Claims Adjuster to manage liability investigations and claims throughout Maryland and Delaware.

This position requires an adjuster capable of independently handling claims from assignment through resolution while maintaining exceptional customer service and technical claim handling standards.

Territory: Maryland & Delaware (Statewide Coverage Required)

Position Summary

The Senior Liability Claims Adjuster will investigate, evaluate, negotiate, and resolve liability claims involving bodily injury, property damage, general liability, premises liability, commercial liability, transportation losses, and related exposures.

The ideal candidate possesses strong investigative skills, excellent judgment, extensive carrier or TPA experience, and the ability to represent clients professionally in the field.

Responsibilities

• Investigate and manage liability claims from first notice through resolution.
• Conduct recorded statements and witness interviews.
• Perform scene inspections and liability investigations.
• Analyze coverage, liability, causation, and damages.
• Review police reports, medical records, expert reports, and supporting documentation.
• Prepare detailed reports and recommendations.
• Negotiate settlements within authority guidelines.
• Maintain regular communication with carriers, attorneys, insureds, claimants, and third parties.
• Attend mediations, settlement conferences, and claim reviews when required.
• Maintain compliance with carrier and client service standards.
• Travel throughout Maryland and Delaware as needed.

Required Qualifications

• Minimum 7+ years of liability claims handling experience.
• Demonstrated experience handling bodily injury and general liability claims.
• Strong investigative and negotiation skills.
• Excellent written and verbal communication abilities.
• Ability to independently manage a full claim inventory.
• Experience with carrier, independent adjusting firm, TPA, or self-insured programs.
• Valid driver's license and clean driving record.
• Ability to travel extensively throughout Maryland and Delaware.

Preferred Qualifications

• Active Maryland Adjuster License (if applicable).
• Delaware claims handling experience.
• Multi-state adjusting licenses.
• Litigation management experience.
• Transportation, commercial auto, premises liability, or municipal liability experience.
• Prior experience working with independent adjusting firms.
• Bachelor's degree preferred.
• Military or Veteran background encouraged.

• Compensation & Benefits

  Struction Solutions offers a highly competitive compensation package designed to reward production and performance.

  Compensation Includes:

  • Competitive base salary
  • Performance-based
  • Monthly vehicle allowance
  • Fuel allowance
  • Paid time off
  • Professional development opportunities
  • Licensing and continuing education support
  • Growth opportunities within a national organization

  Why Join Struction Solutions?

  • Established national client base
  • Diverse liability claim assignments
  • Professional and collaborative environment
  • Growth-oriented leadership team
  • Opportunity to significantly increase earnings through performance incentives

  Struction Solutions is an Equal Opportunity Employer and encourages qualified Veterans and experienced claims professionals to apply.

Struction Solutions is a veteran-led firm providing inspection services, environmental assessments, housing program support, disaster recovery consulting, and staffing solutions nationwide. We are currently seeking qualified Lead Risk Assessors to support lead hazard assessment projects in Pinellas and Hillsborough Counties.

This is a 1099 independent contractor position with work assigned on an as-needed basis. Inspection volume will vary based on project requirements and client needs.

Responsibilities

• Conduct lead-based paint risk assessments in accordance with EPA and HUD guidelines.
• Perform visual assessments and identify potential lead hazards.
• Collect lead-contaminated dust wipe samples.
• Conduct XRF testing of painted surfaces when required.
• Prepare field notes, photographs, and electronic inspection reports.
• Maintain chain-of-custody documentation and sampling records.
• Communicate professionally with homeowners, tenants, property managers, and project representatives.
• Ensure compliance with all applicable federal, state, and local requirements.
• Submit accurate and timely reports.

Required Qualifications

• Current EPA-accredited Lead-Based Paint Risk Assessor certification.
• Minimum three (3) years of experience conducting lead-based paint inspections, risk assessments, environmental assessments, housing inspections, or related field services.
• Strong technical writing and documentation skills.
• Experience using tablets, mobile applications, and web-based reporting platforms.
• Ability to work independently and manage assigned inspections.
• Valid driver's license and reliable transportation.
• Ability to travel throughout Pinellas and Hillsborough Counties.

Preferred Qualifications

• HUD Lead Hazard Reduction Program experience.
• Healthy Homes Program experience.
• Experience conducting dust wipe sampling and XRF testing.
• CDBG, CDBG-DR, or federally funded housing program experience.
• Residential construction, rehabilitation, code inspection, or environmental consulting experience.
• FEMA disaster recovery experience.
• Veteran status encouraged.

Equipment Requirements

Preference will be given to candidates who currently possess access to:

• EPA-approved dust wipe sampling equipment.
• XRF analyzer (or experience operating XRF equipment).
• Digital camera or mobile inspection device.
• Reliable internet access for report submission.

Compensation

• Paid on a per-inspection basis.
• Rates vary based on scope, travel requirements, and project complexity.
• Opportunities for recurring assignments throughout Pinellas and Hillsborough Counties.
• Additional opportunities may become available throughout Florida.

Equal Opportunity Employer

Struction Solutions is an Equal Opportunity Employer and encourages qualified professionals, Veterans, and military spouses to apply.

Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management. Positions are contingent upon contract award and final customer approval.

Position summary

The Contact Center Systems / Reporting Analyst supports contractor-furnished telephony, call management, call recording, backup system readiness, reporting utilities, dashboards, and performance metrics. This role supports operations without replacing Government systems of record.

Key responsibilities

·        Support configuration, monitoring, and reporting for call management, recording, routing, and backup telephony capabilities.

·        Develop and maintain dashboards for call volume, ASA, abandonment, outreach cadence, social media engagement, MCWIITS documentation quality, and staffing utilization.

·        Support data validation for monthly status reports and ad hoc Government inquiries.

·        Coordinate with WWR IT/S-6, PM/APM, supervisors, and partner leads on access and system issues.

·        Support STIG-aligned endpoint awareness, role-based access, audit logging, and continuity procedures.

·        Provide transition-in technical support and ongoing improvement recommendations.

Minimum qualifications

·        High school diploma or equivalent required; bachelor’s degree or technical certification preferred.

·        At least two years of contact center systems, analytics, reporting, IT support, CRM, call routing, or data operations experience.

·        Experience with Microsoft 365, SharePoint, Excel/Power BI, CRM or call center platforms.

·        Ability to support sensitive data handling and Government cybersecurity requirements.

·        U.S. work authorization required; U.S. citizenship may be required for Government system access.

·        Ability to complete background/security processing and obtain/maintain CAC/MCEN access as required.

·        Ability to complete Privacy Act, HIPAA, information security, and program-specific training.

·        Strong written documentation skills; all contacts and actions must be accurately documented in Government systems such as MCWIITS.

·        Commitment to confidentiality, professionalism, mandatory reporting requirements, and respect for Marine Corps culture.

Preferred qualifications

·        Experience with Microsoft Dynamics 365, Five9, NICE, Genesys, Amazon Connect, Azure Government, Power BI, or FedRAMP-authorized platforms.

·        Knowledge of NIST SP 800-171, FedRAMP, DoD STIGs, CUI, HIPAA, or Privacy Act support environments.

·        Experience supporting 24/7 contact center operations or healthcare/veteran service programs.

Location: 

• Contractor Facility, Government Facility, Hybrid

• 
  

Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management. Positions are contingent upon contract award and final customer approval.

Position Summary 

The QA/Training/Compliance Coordinator supports call monitoring, documentation audits, training records, corrective action, SOP maintenance, and performance trend reporting.

 Key Responsibilities

·        Conduct QA reviews of calls, outreach attempts, MCWIITS documentation, and social media engagement records.

·        Track training completion, refresher training, HIPAA/Privacy Act training, information security training, and onboarding milestones.

·        Support corrective action plans for documentation errors, performance shortfalls, or training gaps.

·        Maintain QA sampling schedules, trend logs, coaching notes, and monthly reporting inputs.

·        Support SOP updates, lessons-learned integration, and audit readiness.

·        Coordinate with supervisors, PM/APM, Zeiders, Nine9, and Government stakeholders as directed.

Minimum Qualifications

·        High school diploma or equivalent required; associate or bachelor’s degree preferred.

·        At least four years of call center or customer service experience required; five years preferred.

·        Strong attention to detail, written documentation, and ability to identify process gaps.

·        Experience with sensitive data, HIPAA/PII, or quality audit processes.

·        U.S. work authorization required; U.S. citizenship may be required for Government system access.

·        Ability to complete background/security processing and obtain/maintain CAC/MCEN access as required.

·        Ability to complete Privacy Act, HIPAA, information security, and program-specific training.

·        Strong written documentation skills; all contacts and actions must be accurately documented in Government systems such as MCWIITS.

·        Commitment to confidentiality, professionalism, mandatory reporting requirements, and respect for Marine Corps culture.

Preferred Qualifications

·        Experience with call recordings, contact center QA scorecards, LMS tools, Microsoft Excel/Power BI, SharePoint, Dynamics, Five9, NICE, Genesys, or similar tools.

•        Experience in quality assurance, training coordination, compliance, contact center supervision, case management review, or Government contract support.

·        Military, veteran, healthcare, or social services program experience.

·        Knowledge of MCWIITS, DoD access/security processes, or Service Contract Labor Standards.

Location: 

Contractor Facility, Government Facility, Hybrid.

Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management. Positions are contingent upon contract award and final customer approval.

Position summary

The Field Service Representative provides complex non-medical case management and extended support to WIIs and family members, with primary focus on TDRL/PDRL and unresolved cases requiring face-to-face coordination. FSRs connect WIIs to federal, state, local, VA, caregiver, education, employment, and community resources.

Key responsibilities

·        Provide complex non-medical case management, advocacy, and resource coordination for assigned regional caseload.

·        Conduct face-to-face interviews and support within assigned geographic area, including urgent travel when required.

·        Coordinate with VA transition teams, patient advocates, caregiver resources, education/employment supports, nonprofit partners, and Government stakeholders.

·        Support TDRL/PDRL follow-up and 120-day post-EAS transition needs as assigned.

·        Document all contacts and case activity in MCWIITS within required timeframes, including 72-hour documentation expectations.

·        Maintain travel readiness, Government communication discipline, and confidentiality.

Minimum qualifications

·        High school diploma or equivalent required; bachelor’s degree preferred.

·        At least two years of field coordination, case management, military/veteran support, benefits navigation, social services, transition support, or resource coordination experience.

·        Ability to work independently and remote from direct daily supervision.

·        Strong interpersonal, negotiation, oral communication, and written documentation skills.

·        Valid driver’s license and ability to travel regionally as required.

·        U.S. work authorization required; U.S. citizenship may be required for Government system access.

·        Ability to complete background/security processing and obtain/maintain CAC/MCEN access as required.

·        Ability to complete Privacy Act, HIPAA, information security, and program-specific training.

·        Strong written documentation skills; all contacts and actions must be accurately documented in Government systems such as MCWIITS.

·        Commitment to confidentiality, professionalism, mandatory reporting requirements, and respect for Marine Corps culture.

Preferred qualifications

·        Familiarity with VA benefits, medical care coordination, Disability Retirement List processes, separations from service, Marine Corps culture, and local veteran resources.

·        Experience conducting face-to-face support with vulnerable, wounded, injured, disabled, or transitioning populations.

·        Existing network with VA, veteran service organizations, workforce, education, caregiver, or community resource providers.

Location: 

• Contractor Facility, Government Facility, Hybrid

Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management. Positions are contingent upon contract award and final customer approval.

Position summary

The Satellite Contact Center Task Lead serves as the single point of contact for technical oversight, administration, staffing coordination, and Government interface support at the Camp Lejeune or Camp Pendleton satellite Contact Center. The role supports on-site/face-to-face engagement while ensuring Contact Center calls, outreach, and documentation remain coordinated with the central WWCC.

Key responsibilities

·        Serve as local single point of contact for assigned satellite Contact Center activities.

·        Coordinate CCR and NMCM support for active-duty/Battalion operations and IDES-related engagement.

·        Participate in anticipated weekly meetings with RSMs, Battalion staff, family/other individuals, and battle rhythm meetings.

·        Ensure calls forward to WWCC during non-operational hours.

·        Monitor documentation discipline and escalate staffing, performance, or Government interface issues to the PM/APM.

·        Support local onboarding, access, training, and property/workspace accountability as applicable.

Minimum qualifications

·        High school diploma or equivalent required; associate or bachelor’s degree preferred.

·        At least three years of military support, contact center, case management, site coordination, operations, or customer service experience.

·        At least one year of team lead, site coordination, supervisory, or Government stakeholder coordination experience.

·        Ability to work locally near the assigned installation and attend face-to-face meetings as required.

·        U.S. work authorization required; U.S. citizenship may be required for Government system access.

·        Ability to complete background/security processing and obtain/maintain CAC/MCEN access as required.

·        Ability to complete Privacy Act, HIPAA, information security, and program-specific training.

·        Strong written documentation skills; all contacts and actions must be accurately documented in Government systems such as MCWIITS.

·        Commitment to confidentiality, professionalism, mandatory reporting requirements, and respect for Marine Corps culture.

Preferred qualifications

·        Marine Corps, DoD, military family readiness, IDES, wounded warrior, veteran transition, or installation support experience.

·        Experience coordinating meetings with Government staff, families, service members, or multidisciplinary teams.

·        Knowledge of MCWIITS, SharePoint, Microsoft 365, CRM systems, or Government case management systems.

Location: 

• Contractor Facility, Government Facility, Hybrid

Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management. Positions are contingent upon contract award and final customer approval.

Position summary

The Outreach and Social Media Engagement Specialist supports scheduled outreach campaigns, social media monitoring, engagement triage, and documentation. This role helps ensure WII and family members receive timely response through phone, email, text, Facebook, Instagram, and other approved channels.

Key responsibilities

·         Monitor WWR-identified social media channels and engage requests for assistance within required timeframes.

·         Coordinate with CCRs, NMCMs, supervisors, and Government-approved workflows for sensitive or urgent social media requests.

·         Support scheduled outreach cycles and ensure outreach attempts are made at required times of day.

·         Document engagements, attempted contacts, referrals, and outcomes in MCWIITS or approved systems.

·         Maintain professional tone and protect privacy across all digital communications.

·         Identify trends in outreach responses, contact challenges, and social media themes for reporting.

Minimum qualifications

·         High school diploma or equivalent required.

·         At least one year of outreach, social media support, customer service, veteran support, communications, intake, or community engagement experience.

·         Strong written communication skills and judgment in sensitive situations.

·         Ability to work rotating shifts and maintain strict confidentiality.

·         U.S. work authorization required; U.S. citizenship may be required for Government system access.

·         Ability to complete background/security processing and obtain/maintain CAC/MCEN access as required.

·         Ability to complete Privacy Act, HIPAA, information security, and program-specific training.

·         Strong written documentation skills; all contacts and actions must be accurately documented in Government systems such as MCWIITS.

·         Commitment to confidentiality, professionalism, mandatory reporting requirements, and respect for Marine Corps culture.

Preferred qualifications

·         Experience using Meta Business Suite, CRM platforms, Microsoft 365, SharePoint, or social media monitoring tools.

·         Military family readiness, veteran support, crisis-adjacent communications, or public sector support experience.

·         Knowledge of HIPAA, Privacy Act, PII, and digital communication boundaries.

Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management. Positions are contingent upon contract award and final customer approval.

Position summary

The Non-Medical Case Manager provides extended non-clinical case management when issues cannot be resolved during initial CCR intake. NMCMs coordinate resources, provide follow-up, support transition needs, document actions in MCWIITS, and return cases to CCR outreach when issues are resolved.

Key responsibilities

·        Manage non-complex, non-medical cases involving financial, administrative, personal, transitional, and reintegration support needs.

·        Coordinate with CCRs, FSRs, Recovery Care Coordinators, Government stakeholders, VA resources, community partners, and family members as appropriate.

·        Support 120-day post-EAS transition follow-up when assigned.

·        Maintain a continuous caseload and document concerns, actions, referrals, status updates, and outcomes in MCWIITS.

·        Participate in WWOC rotations and multidisciplinary team engagement when directed.

·        Identify barriers, service gaps, and recurring issues for supervisor and PM review.

·        Maintain confidentiality, HIPAA/Privacy Act discipline, and mandatory reporting compliance.

Minimum qualifications

·        High school diploma or equivalent required; bachelor’s degree in social services, human services, psychology, public administration, health administration, or related field preferred.

·        At least two years of non-medical case management, veteran support, social services, benefits navigation, military family support, transition support, or resource coordination experience.

·        Strong written case documentation, follow-through, and stakeholder coordination skills.

·        Ability to manage sensitive situations with empathy, boundaries, and process discipline.

·        U.S. work authorization required; U.S. citizenship may be required for Government system access.

·        Ability to complete background/security processing and obtain/maintain CAC/MCEN access as required.

·        Ability to complete Privacy Act, HIPAA, information security, and program-specific training.

·        Strong written documentation skills; all contacts and actions must be accurately documented in Government systems such as MCWIITS.

·        Commitment to confidentiality, professionalism, mandatory reporting requirements, and respect for Marine Corps culture.

Preferred qualifications

·        Experience with wounded, ill, injured, transitioning, retired, disabled, or veteran populations.

·        Knowledge of VA benefits, IDES, TDRL/PDRL, TSGLI, family readiness, caregiver support, employment/education resources, or behavioral health support resources.

·        Military affiliation, Marine Corps culture knowledge, or prior Government contract experience.

Location: 

• Contractor Facility, Government Facility, Hybrid

Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management. Positions are contingent upon contract award and final customer approval.

Position summary

The Customer Care Representative is the first point of contact for WWCC callers. CCRs answer incoming calls, conduct scheduled outreach, support text/email/social media engagement, assess needs, provide resource guidance, and document actions in MCWIITS. CCRs must combine empathy, accuracy, and disciplined documentation.

Key responsibilities

·        Answer incoming calls and conduct scheduled outbound outreach to WIIs and family members.

·        Conduct structured interviews and needs assessments to identify appropriate resources, benefits, referrals, and escalation needs.

·        Monitor and respond to assigned communication channels, including phone, email, text, and social media support workflows as assigned.

·        Document all contacts, attempts, actions, referrals, and follow-up needs in MCWIITS or other Government-authorized systems.

·        Make at least three contact attempts at different times of day when required by outreach protocols.

·        Escalate sensitive, complex, or urgent matters to NMCMs, FSRs, supervisors, or mandatory reporting authorities as directed.

·        Maintain professionalism, confidentiality, and contractor identification in every interaction.

Minimum qualifications

·        High school diploma or equivalent required.

·        At least one year of call center, customer service, intake, administrative support, veteran support, or similar experience.

·        Strong verbal communication, active listening, and written documentation skills.

·        Ability to work rotating shifts including evenings, overnights, weekends, and holidays as required.

·        U.S. work authorization required; U.S. citizenship may be required for Government system access.

·        Ability to complete background/security processing and obtain/maintain CAC/MCEN access as required.

·        Ability to complete Privacy Act, HIPAA, information security, and program-specific training.

·        Strong written documentation skills; all contacts and actions must be accurately documented in Government systems such as MCWIITS.

·        Commitment to confidentiality, professionalism, mandatory reporting requirements, and respect for Marine Corps culture.

Preferred qualifications

·        Knowledge of Marine Corps culture, veteran benefits, military transition, family readiness, or community resources.

·        Experience in Government, healthcare, benefits, crisis-adjacent support, or high-sensitivity customer service.

·        Experience with Microsoft Dynamics, Salesforce, Five9, NICE, Genesys, ServiceNow, SharePoint, or other CRM/contact center platforms.

Location: 

• This position may be fully remote within the United States or based in Quantico, Virginia. Candidates may reside anywhere in the United States if assigned to remote work. Final work location will depend on contract and program requirements

Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management. Positions are contingent upon contract award and final customer approval.

Position summary

The Call Center Operations Supervisor leads a shift or operational team supporting WWCC live-answer operations, outreach execution, social media monitoring, quality control, escalation, and documentation discipline. The Supervisor ensures CCRs and related support staff meet operational standards and provides immediate coaching when performance, documentation, or service quality issues arise.

Key responsibilities

·        Supervise CCRs and/or outreach personnel during assigned shifts.

·        Maintain live-answer discipline, call coverage, escalation, and queue awareness.

·        Monitor call handling, documentation quality, outreach attempts, and social media engagement timeliness.

·        Support daily shift handoff, staffing coverage, schedule adherence, and absence replacement.

·        Review call records and support QA sampling, coaching, and corrective action.

·        Escalate urgent or high-risk situations under mandatory reporting and program protocols.

·        Support monthly metrics collection and performance reporting by location and FTE.

Minimum qualifications

·        High school diploma or equivalent required; associate or bachelor’s degree preferred.

·        At least three years of call center, customer service, veteran support, case management, or contact center operations experience.

·        At least one year of supervisory, team lead, shift lead, or quality oversight experience.

·        Experience using CRM, case management, call management, or Microsoft 365 collaboration tools.

·        U.S. work authorization required; U.S. citizenship may be required for Government system access.

·        Ability to complete background/security processing and obtain/maintain CAC/MCEN access as required.

·        Ability to complete Privacy Act, HIPAA, information security, and program-specific training.

·        Strong written documentation skills; all contacts and actions must be accurately documented in Government systems such as MCWIITS.

·        Commitment to confidentiality, professionalism, mandatory reporting requirements, and respect for Marine Corps culture.

Preferred qualifications

·        Military, veteran, military spouse, or Marine Corps culture experience.

·        Experience in 24/7 operations, healthcare access, crisis support, veteran benefits, military family programs, or Government contract environments.

·        Knowledge of HIPAA, Privacy Act, PII, CUI, or DoD information security requirements.

Location: 

• Contractor Facility, Government Facility, Hybrid

Struction Solutions is actively seeking independent contractor (1099) Mid and Final Inspectors in multiple Texas locations.

•   Beaumont, TX

•   Houston, TX and North Houston

•   Levelland, TX

•   Palacios, TX

•   Temple, TX

Key Responsibilities:

• Perform mid- and final-construction inspections on residential properties
• Verify that repairs are being completed according to approved estimates, scopes of work, and building codes
• Evaluate workmanship, materials, and construction progress
• Identify incomplete, defective, or non-compliant work
• Take detailed photographs and prepare inspection reports
• Communicate findings with contractors and management teams
• Ensure safety standards and compliance requirements are being followed
• Track project timelines and provide status updates
• Verify all approved repairs and scope items have been completed
• Assess overall quality, workmanship, and code compliance
• Identify remaining deficiencies, incomplete work, or punch-list items
• Confirm contractor completion and project readiness for closure/payment
• Document findings with detailed reports and photographs
• Communicate inspection outcomes to project managers, contractors, and clients
• Ensure all documentation is complete and accurate for project closeout
• Maintain compliance with company guidelines and client expectations

Qualifications:

• Experience or a background in construction, restoration, or property inspections
• Knowledge of residential and commercial building practices
• Familiarity with roofing, structural, interior, and exterior repairs
• Ability to read scopes, estimates, and construction documents
• Strong documentation and communication skills
• Valid driver’s license and ability to travel locally
• Strong understanding of building systems, repair methods, and construction standards
• Ability to identify quality and compliance issues
• Experience with property damage restoration and new construction preferred
• Excellent organizational and communication skills
• Proficiency in inspection/reporting software and Microsoft Office
• Ability to work independently and manage multiple inspections daily

Struction Solutions is actively looking for Damage Assessors to perform residential damage assessments. The Damage Assessor performs comprehensive damage assessments. The Damage Assessor is an independent contractor position.

Multiple Locations in Texas:

•   Beaumont, TX

•   Houston, TX and North Houston

•   Levelland, TX

•   Palacios, TX

•   Temple, TX

Key Responsibilities

• Conduct on-site residential property inspections.
• Identify and document visible storm, water, wind, hail, or other property damage.
• Capture comprehensive photographs, measurements, and detailed inspection notes.
• Communicate professionally and courteously with homeowners.
• Ensure accurate, timely, and thorough documentation of all findings.
• Review property conditions and identify potential safety concerns or additional damages.
• Submit completed inspection reports within required turnaround times.
• Maintain compliance with program guidelines, client requirements, and industry standards.

Qualifications

• Experience in property inspections, construction, restoration, insurance adjusting, or related fields preferred.
• Knowledge of residential building components, materials, and repair methods.
• Familiarity with storm-related and property damage assessments.
• Ability to identify damage caused by wind, hail, water, and other perils.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication abilities.
• Ability to work independently and efficiently manage inspection schedules within a 24-hour turnaround time.
• Valid driver’s license and willingness to travel within assigned territory